Set the default email address for sending emails

You can change the default email address from which you send emails in the Outlook desktop app.

Table of Contents

• Select email to set as default
• Set your default email account as sending email address
• How to change the email address in Outlook when creating an email from a Matter

Select email to set as default

1.    From Outlook, select File on the top-left corner.

2.    Select Account Settings and then select Account Settings again.

3.    From the list of accounts on the Email tab, click the account you want to use as the default account.

4.    Select Set as Default.

5.    Select Close.

Set your default email account as sending email address

1.    Select File on the top-left corner.

2.    Select Options from the bottom-left corner. The Outlook Options window will open.

3.    Click Mail from the left panel and scroll down to the Send Messages section.

4.    Tick the box next to Always use the default account when composing new messages.

5.    Select OK.

How to change the email address in Outlook when creating an email from a Matter

triConvey will always use the default email address set up in Outlook, so you will need to change it in Outlook settings. To change your Outlook settings:

1.    From Outlook, select File on the top-left corner.

2.    Select Account Settings and then select Account Settings again.

3.    In the Account Settings window, the Email tab will display all accounts. Highlight the appropriate one and click Set as Default.

4.    Select the Data Files tab and set the appropriate data file as default as well. 

5.    Select Close.