Learn how to find all Messages addressed to you and how to access them at any time.
Table of Contents
Receiving notifications for new messages
triConvey Desktop App
When you receive a new message, a notification will display on the firm-level Messages tab. It also contains conversations across all matters.
If you’re in a matter that has a new message, the notification will also display in the Messages tab of the matter.
You’ll also receive a notification on your Windows taskbar.
If you don't have the triConvey window active, triConvey will also send a Windows desktop notification for any new messages that remain unread after 30 seconds.
Tip: This only works if any Windows notification blockers, such as Focus Assist, are disabled.
triConvey Companion Site Web App
Messages can be accessed by selecting Messages from the left panel. When you receive a new message, a notification will display there.
If you’re in a matter that has a new message, the notification will also display in the Messages tab of the matter.
How to tell if a recipient has viewed a message
A small avatar icon will appear under a message when a recipient has viewed that message.
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